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Operational Optimization - Ubiquitous business value

If you look at the things that take the most amount of time in any job, it's the daily operations of hunting down information, performing the analysis, interpreting the outcome and taking an action.

Consumer Goods
Finance, Banking & Insurance
Information Technology
Public Services
Supply Chain
Travel & Transportation
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In today's world...

To deliver their tasks, how many people need to work at 100% efficiency - every second of the day?

Which functions of your business are standalone and don’t have any relationship or dependency with another?

How long can your business survive while under performing in operational data correlation?

Without changing the business process itself, there are ingenious ways to embrace operational automation by eliminating the drag and inefficiency created by manual work.

Whether it’s IT Asset Management, Strategic Procurement, Baggage Management for an airline or streamlining Budgets, it’s an opportune time to think how to tap into non-traditional methods to create business value for the entire enterprise.


SKAEL offers an artificial intelligence enabled agent that understands customer’s business logic to analyze and correlate massive amounts of data from disparate systems.

A process that currently takes hours, days or weeks to complete, can be operationally automated to produce output in seconds!

No more logins, dashboards or static reports. Ask the agent in simple english (text and voice) and instantly receive contextually aware intelligence and rich outputs. This empowers you to have analysis and inference at your fingertips in seconds, irrespective of your location and device used.

Available 24x7x365, the agent understands who you are, what you’re trying to accomplish and delivers fresh content every time.

Reference Architecture (Operational Optimization)

SKAEL’s on-premise services run inside customer’s cloud environment. They connect into data sources in the backend to ingest, clean, extract, prioritize and correlate outputs based on customer’s business logic.

These services make a long running secure connection to SKAEL’s Private SaaS over HTTPS:443. For an on-boarded customer, a license record with date range is securely created in the License Manager.

On the front end, it connects into messaging platforms over HTTPS:443 channels. It intakes natural language expressions from users, understands the intent and context and instantly generates easily consumable rich outputs.

Persistent validation from the License Manager allows API Connection Manager, Content Generator, Cache Database and AI Engine to execute the query requests within customer’s cloud environment.

Consistent experiences across both voice and text:

SKAEL agent can simultaneously integrate with the following platforms:

  • Finance and HR
  • Sales and Forecasting
  • Supply Chain Management
  • ITSM and CMDB
  • Ordering and Procurement
  • Inventory Management
  • Airline operations
  • Factory operations
  • Facilities and fleet management
  • Email systems
  • Calendaring
  • Messaging platforms

SKAEL agent applies to the following industries:

  • Information Technology
  • Energy / Oil and Gas
  • Water Treatment Plants
  • Pharmaceuticals
  • Healthcare and hospitality
  • Food and Beverage
  • Transportation
  • Consumer goods
  • Manufacturing (Automotive, Aerospace, Appliances, Electronic Goods)

Return on Investment

  • Multifold time savings and increased productivity
  • Cost savings and increase in revenue
  • Dramatically reduce slow and manually repetitive tasks
  • 24x7 access to analysis and reporting              
  • No training required to use the system    
  • Break out of old-school dashboard based “static” experience
  • Gain “in the moment” access to rich outputs that usually take hours, days or weeks
  • On the fly, slice-and-dice data by simply asking questions in plain english
  • Agent is available 24x7x365 to all employees
  • Agent adapts to your frequent requests and adjusts to show results proactively
  • Get contextually aware results customized to your role and the current task sequence

From Our Customers

Elsa saved us more than 40% on revenue and we retained our major clients in the first 3 months of implementation - David Jones, CIO
No more trying to recall the meeting notes, we just ask SKAEL system to take notes after the meeting while we drive back from customer - Ralph Sanders, Sales Director
Calls to Service desk reduced drastically and we allocate our staff to those tasks which provide value to our customers - Steve McDonald, CIO
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