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Emerging Technologies and Trends Impact Radar: Hyperautomation
According to Gartner, Inc. "By 2025, advancements in Virtual Assistants will automate up to 75% of call center agent tasks, up from 30% in 2021." As a product leader, you must understand how emerging technologies in the hyperautomation (HA) market, like SKAEL's advanced virtual assistants, will impact your business and when to take action.
In this Gartner® report, you will discover:
- The impact radar for hyperautomation trends and time to adoption
- Recommended actions on when and how to leverage emerging technologies based on your business strategy
- Use cases on how emerging technologies can advance your products and services
Gartner, Emerging Technologies and Trends Impact Radar: Hyperautomation. Cathy Tornbohm, Alys Woodward, Jim Hare, Chris Pang, Tim Faith, EricGoodness, Mark Driver, Arun Batchu, Annette Jump, Danielle Casey, Nick Ingelbrecht,Varsha Mehta, Alfonso Velosa, John Santoro, 6 January 2022 GARTNER is a registered trademark and service mark of Gartner, Inc, and/or its affiliates in the U.S. and internationally, and is used herein with permission. All rights reserved.