All Elsa bundles come with the following FREE capabilities: ITSM System integration, Knowledgebase search, Ticket Management (Open, Update, Close a ticket), Automated NPS Survey, Role Based Access Control (RBAC), Chat Support
Once the ticket is closed in ServiceNow, it takes approximately 5-10 minutes for the survey message to pop-up in Slack. The user will see this survey as a direct message from Elsa.
Login to your customer portal, under billing and Transaction History, click on download.
Absolutely, please log in to your customer portal, under the billing section, choose the most suitable plan.
We charge annually per your preferred subscription plan