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interact on your terms

Voice or Text. Your Choice.

Elsa works seamless across your favorite voice or text platforms, enabling easy adoption and integration into your existing methods of communication and team collaboration.

always growing

Features Accessible to All

Our goal is to make AI accessible to every organization. Including those that don't want to use our platform to build their perfect AI Assistant.

So we are constantly adding features and enhancements to Elsa. Features are prioritized based on what we see as common use cases from our Platform customers that can be easily packaged as an off-the-shelf offering with Elsa.

Below are Elsa's current list of features. (Updated March 2019)

Service-Now Integration
Works with Alexa
Flexible APIs
Automated Ticket Management
Works with Google Assistant
Single Sign-On
Automated Feedback Surveys
Works with Slack
Works with Your Cloud Provider
Real-time Analytics
Works with Microsoft Teams
BMC Footprints Integration
Great Support
Works with Skype
JIRA Integration
Learn more about elsa

An Expansive
Knowledge Base

Check out our Help Center to read about our latest feature upgrades, track enhancement requests and review video tutorials to get the most out of your interactions with Elsa.

Elsa Knowledge Base
a price to fit every budget

Elsa Pricing Plans

Elsa is meant to be simple to understand and affordable. Elsa pays for itself, by immediately adding value and helping your team adopt the benefits of AI.

INCLUDED
FREE
INCLUDED
WITH
ALL BUNDLES
ITSM System Integration
Knowledge Base Search
Open Tickets
Update Tickets
View Tickets
Close Tickets
Automated Survey
Role-Based Access Control (RBAC)
Chat Support
STARTER
$
5
user / month
billed annually
MIN. 15 USERS
Add to Slack
Historical and Real-time Incident and Service Request Analytics:
- by Department
- by Manager
- by SLA
- by First Time Right
Historical and Real-time Net Promoter Score (NPS) Analytics:
- by Department
- by Respondent Type
- by Manager
- by Agent
Chat Support
30 Day Trial
Popular
PROFESSIONAL
$
10
user / month
billed annually
MIN. 15 USERS
Add to Slack
Historical and Real-time Incident and Service Request Analytics:
- by Department
- by Manager
- by SLA
- by First Time Right
Historical and Real-time Net Promoter Score (NPS) Analytics:
- by Department
- by Respondent Type
- by Manager
- by Agent
24/7 Chat Support
Multi-Admin Capability
Upvote Feature Requests
SSO
ENTERPRISE
$
20
user / month
billed annually
MIN. 15 USERS
Add to Slack
Historical and Real-time Incident and Service Request Analytics:
- by Department
- by Manager
- by SLA
- by First Time Right
Historical and Real-time Net Promoter Score (NPS) Analytics:
- by Department
- by Respondent Type
- by Manager
- by Agent
24/7 Chat Support
Multi-Admin Capability
Priority Feature Requests
SSO
Any-Cloud Deployment
Do not hesitate to contact us if you have any qustions about our pricing plans. And don’t forget to check the FAQ page.
STARTER
$
0
Free Forever
Up to 3 Projects
Unlimited Hosted Projects
No Code Export
No Password Protection
Email Support (1-2 days)
Sign Up for Free
Popular
PROFESSIONAL
$
15
Per Month  /  Paid Monthly
Up to 10 Projects
Unlimited Hosted Projects
Writing result-oriented ad copy is difficult, as it must appeal to, entice, and convince consumers to take action.
Code Export
No Password Protection
24/7 Chat Support
Purchase Template
TEAM
$
45
Per Month  /  Paid Monthly
Unlimited Projects
Unlimited Hosted Projects
Code Export
Password Protection
Priority Support
Purchase Template
Do not hesitate to contact us if you have any qustions about our pricing plans. And don’t forget to check the FAQ page.
Hover me!
"As a managed services provider, we've increased customer retention by 71% with Elsa."
Stacey Thune
VP Support
"We used to do once-a-month reviews to compare qualitative and quantitative metrics. On static slides. Now I just ask Google on my drive in."
Ronald Chester
Dir. Social Outreach
"Setup was literally less than 5mins. So simple! Integrates with our ticketing system, SSO provider and our Slack workspace."
Jessica Lang
VP Customer Experience
"Elsa lets us keep all our data on our cloud! Made our security review a snap!"
Miguel Flores
Entrepreneur, USA
"Immediate Return on Investment. My agents are released from repeating L1, L2 tickets."
Damien Rothstein
Freelancer
“I always know how my customers feel about our service. We're knitted tightly together because of Elsa”
Andrew Plark
CIO
Testimonials

Over 100 Happy Customers

We love hearing from our customers and we're always taking feedback on where we can enhance the user experience.