SKAEL Digital Workforce

CPG & Retail

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Free your top talent for the meaningful work that’ll grow your business.

  • Remove stress from your overloaded Human APIs
  • Reduce human touch to complete repetitive tasks
  • Equip your workforce to shine, every day
  • Provide always-on expertise and muscle
  • Grow efficiently, ensure quality, deliver speed

See how CPG & Retail leaders are augmenting their workforce with Digital Employees.

The global supply chain is being disrupted.

The recent complications induced by COVID have caused significant disruption to businesses—impacting teams and how work gets done.

The global supply chain is being disrupted.

The recent complications induced by COVID have caused significant disruption to businesses—impacting teams and how work gets done.

Employees collaborating

Customer needs are evolving in unpredictable ways.

More than ever, teams need time to optimize customer, supplier and employee experiences through creative problem-solving, not more admin tasks.

Customer needs are evolving in unpredictable ways.

Now more than ever your teams need time for creative trouble-shooting and complicated trouble-shooting to optimize customer, supplier and employee experiences.

Employees collaborating
DEs hard at work
Unlike most task-based automation, SKAEL’s Digital Employees perform not just tasks, but multiple tasks within workflows and inter-related workflows that mirror a typical role within an organization—just like your staff.

Scale quickly.
Evolve continuously.

Every Digital Employee—for every industry and role—is built on SKAEL’s no-code Digital Workforce Platform to get to work, right on day one.
As your imagination and needs align, Digital Employees will take on more work from there. Each is ready to serve your customers better and help you retain your best people!

Contact center agents

Get customers quick answers by equipping staff with instant information to confidently handle even the most complex questions.
Shorten new agent ramp times by removing systems and software learning curves.

Workforce planning

Get business-impacting reports faster than manual exports by directly syncing data-pulls across multiple systems using our universal connector.
Keep stakeholders informed by automatically sending aggregated, time-sensitive reports – before they have to ask.
Reduce team missteps and productivity lags by activating proactive issue identification alerts.
Employees collaborating

Sales optimization

Free Sales Leaders from multiple, time-consuming log-ins by equipping them to dynamically query sales data from familiar tools like Slack or MS Teams.
Set critical deal and customer alerts for teams to respond in real time.

New product innovation

Make it easy for your field force to provide real-time feedback on new products and services—via text, phone, Slack and more.
Auto-aggregate, analyze and communicate results to your stakeholders without manual intervention.

Vendor onboarding

Remove bottlenecks using automated workflows to capture and update each of your supplier's products and price lists, contact lists, licenses and other documentation—consistently.
Set alerts to notify Procurement Teams and vendors of delays to remove friction from the onboarding process.

Supply chain management

Standardize how all departments manage planning functions, using a single strategy with cross-functional application.
Set alerts to notify Operations Teams of product or supply delays, order errors or improvement opportunities.
Employees collaborating

Accounts payable & receivable

Ensure on-time payments by tasking Digital Employees to transfer invoices to your ERP system.
Set alerts to notify Finance and suppliers of billing delays or errors to keep things on track.

Contact center agents

Get customers quick answers by equipping staff with instant information to confidently handle even the most complex questions.
Shorten new agent ramp times by removing systems and software learning curves.
Employees collaborating

Workforce planning

Get business-impacting reports faster than manual exports by directly syncing data-pulls across multiple systems using our universal connector.
Keep stakeholders informed by automatically sending aggregated, time-sensitive reports – before they have to ask.
Reduce team missteps and productivity lags by activating proactive issue identification alerts.

Sales optimization

Free Sales Leaders from multiple, time-consuming log-ins by equipping them to query sales data from familiar tools like Slack or MS Teams.
Set critical deal and customer alerts for teams to respond in real time.

New product innovation

Make it easy for your field force to provide real-time feedback on new products and services—via text, phone, Slack and more.
Auto-aggregate, analyze and communicate results to your stakeholders without manual intervention.

Vendor onboarding

Remove bottlenecks using automated workflows to capture and update each of your supplier's products and price lists, contact lists, licenses and other documentation—consistently.
Set alerts to notify Procurement Teams and vendors of delays to remove friction from the onboarding process.
Employees collaborating

Supply chain management

Standardize how all departments manage planning functions, using a single strategy with cross-functional application.
Set alerts to notify Operations Teams of product or supply delays, order errors or improvement opportunities.

Accounts payable & receivable

Ensure on-time payments by tasking Digital Employees to transfer invoices to your ERP system.
Set alerts to notify Finance and suppliers of billing delays or errors to keep things on track.
SKAEL offers the speed-to-value that executives demand, the flexibility workers need, and the security and governance your IT leaders require.
See what's possible for your business.
Request a demo