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The #howweskael Blog

Short articles, thoughts and stories from our team around topics that matter to us.

Design

Conversation vs. Design

Just because you can hold a conversation, doesn't mean you can design a conversational assistant. Let me share my thoughts of where we're headed.

Posted on 
Mar 18, 2019
  by
Farooq Khalid
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Service Delivery

How AI adds value to ITSM

Service Management has evolved dramatically over the years, How AI is going to disrupt the way service is delivered.

Posted on 
Mar 15, 2019
  by
Ragu Mantatikar
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Leadership

What's right for you? Chatbots vs. AI Assistants

With so many choices around AI, it's easy to lose sight of hype versus value.

Posted on 
May 24, 2018
  by
Baba Nadimpalli
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